Bank transfer: Withdrawal using the SEPA or SWIFT methods

Đã cập nhật · 20 tháng 11 2024 · 11:32

Please note:

  • Tothemoon’s settlement time is at 15:50 UTC.
  • Bank transfer transactions are processed within 1-3 business daysand if a withdrawal is made to any bank except Unlimit, then the time may also be increased due to transfers between banks.
  • Transaction processing time may be increased on bank holidays or weekends.
  • You can withdraw funds only to a bank account in which the name and surname of the owner match the name and surname in your Tothemoon account.
  • In case of rejection of the transaction, your funds will be returned within 14 days.
  • The withdrawals can only be sent to banks in the countries that we currently support. You can check the full list here;
  • If you still have further questions, please contact the Customer Support Team and we will do our best to assist you.

In what currency can I make the bank transfer withdrawal?

You can only withdraw EUR. To withdraw USD, you can use the Unlimit bank account.

What are the withdrawal fees?

The fee for withdrawals is 7 EUR/USD.

To make a SEPA withdrawal, please follow the simple steps:

  1. Go to the Balances page;
  2. Choose "Withdraw";
  3. Choose the wallet and currency;
  4. In the next step, select "Bank Transfer" and you will need to add the credentials for withdrawal to a bank account;
  5. Make sure that the data is entered correctly and click the "Withdraw" button.
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