Delayed withdrawals for Institutional clients

Updated · 27 November 2024 · 7:19 AM

Institutional Clients are able to set up delayed withdrawals or limit withdrawals to business hours only (08:00 to 18:00). To activate this feature, please contact us at institutional@tothemoon.com and provide:  

  • The number of hours for which you want to delay the withdrawal.
  • Your time zone within which withdrawals will only be possible from 8am to 6 pm, Monday to Friday.

After setting, withdrawals will be made either after the end of the delay or within business hours, depending on the function selected.
All transactions will be displayed in Balances → History
.

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