Bank сard deposits
What is the minimum amount for deposits?
The minimum amount for the bank card deposit is 5 USD and 5 EUR. You can find all the latest information regarding fees in the Tothemoon Fees article.
Is verification required for the bank card deposit?
Yes, you should pass at least Advanced verification.
What is 3D Secure?
The 3D Secure authentication is an additional fraud prevention scheme. After you enter your credit card details on a payment page, a new window will appear, requesting for your personal security code. Your financial institution will authenticate the transaction within seconds, as well as confirm that you are the individual making the purchase. Usually, it means that your bank sends you an SMS with a one-time password which is entered in order to confirm your transaction.
Can I use a friend's card to make the deposit?
No, you can only make a deposit from your personal card. Using other people's cards is against the rules of our platform.
Why my deposit is declined?
The most common reasons are incorrect card details, incorrect CVV, insufficient funds, or the transaction was rejected by the bank. For more information, we recommend contacting your bank.
How do I make a bank card deposit?
Please go to the “Balances” page, select a currency, and click "Deposit":Choose the "Exchange" tab and currency (USD or EUR):
In the next step choose the payment method "Bank Card" and insert the amount. Then you should add the payment details of your card: