Withdrawals to bank card

Have you sold cryptocurrencies on the exchange and now want to quickly and conveniently withdraw funds in USD or EUR? Take advantage of withdrawals to a VISA or Mastercard bank card.

In what countries does Tothemoon support withdrawals to bank cards? 

At the moment you can make a withdrawal to cards issued in banks of the following countries: Andorra, Australia, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Malta, Moldova, Monaco, Republic Of Ireland, Romania, San Marino, Slovakia, Slovenia, Sweden, Ukraine, Brazil, Vietnam, Turkey, India. We are working to expand this list.

How do I make a withdrawal to the bank card?

Please go to the Balances page, and click "Withdraw". Choose the balance (Exchange) and the currency (USD/EUR). Next, choose the payment method (Bank Card) and follow the steps. Please note, that you can only use your personal credit/debit card issued in your name. Otherwise, we’ll make a refund.

What are the fees and limits? 

The fee on card withdrawals is 2% + 1 USD or EUR. The minimum withdrawal amount is 25 USD or EUR. The maximum withdrawal amount is 2000 USD or EUR. You can also check all limits of withdrawals to the bank card in our Terms and Conditions.

Is verification required for withdrawals to the bank card? 

Yes, you should pass at least Advanced verification. 

How long does it take for withdrawals to be processed to bank cards?

Normally withdrawals take several minutes. Sometimes it may take a little longer and depends on your bank. 

The status of my withdrawal is "In Progress / Pending". What should I do?

Sometimes withdrawals need to be checked additionally for security reasons. In case if your transaction is not processed within several hours, don't hesitate to get in touch with our Support Team.